At Chiedza Solutions, my wife and I set out with a purpose: to offer honest, reliable, and approachable computer repair services to Dutchess County and beyond. We understand how essential computers are in daily life, from work to play, and we believe that everyone deserves access to systems they can depend on. That’s why we focus on providing high-quality IT services at fair prices, along with clear communication every step of the way. When your system is in for repair, you'll receive straightforward explanations and full transparency before any parts are replaced, or significant work is done. Our reputation is built on integrity, and we take that responsibility seriously.

Our name, Chiedza (pronounced chee-ed-za), comes from the African Shona word for “light”. Whether it’s the light of day or the light within. At Chiedza Solutions, we believe that by shedding light on technological challenges, we can help people understand and resolve them with confidence. This philosophy guides everything we do: from offering well-explained repair services, to selling carefully selected refurbished systems. We prioritize business-class laptops and quality desktops that are built to last, offering better value over time than many new, low-cost alternatives. While some of our higher-end desktops may come with a higher price tag, our pricing is always driven by component cost and not inflated margins.

We’re passionate about helping people use technology to grow, learn, and connect. Computers have the power to improve lives, but when they stop working properly, that potential is interrupted. That’s why we’re committed to offering dependable repair services that extend the life and performance of both new and aging systems. We always operate with fairness, honesty, and care at the core of our business.

FAQ

Why don’t you sell low-cost new laptops? I can find one for $200 at Best Buy.
We focus on offering quality, not just affordability. Most new laptops at that price point are built with low-end components, often resulting in poor performance and short lifespans. In contrast, our refurbished business-class laptops are made with higher-grade parts and designed to last. For the same price, you’ll typically get a better experience, better performance, and a more durable machine by choosing one of our refurbished systems.

Why don’t you sell budget desktop PCs? I see similar specs for less online.
We build our desktop systems using reliable, name-brand components to ensure long-term durability and performance. Many mass-market prebuilt systems cut corners with low-quality power supplies, hard drives, and other parts that may not last. Alongside quality hardware, we also provide fast and local tech support. This means that if there’s ever a problem, we’ll come to you to diagnose and resolve it, often on the spot. If the issue requires more work, we’ll handle pickup and delivery ourselves. Please note: our desktop sales and services are available only to local customers.

Why don’t you offer a desktop PC with a Nvidia GeForce RTX 5060, or any AMD GPUs?
We do not offer gaming or media creation computers with AMD GPUs because we build computers that can be used for a variety of tasks, not just gaming. For example, Nvidia GPUs generally operate better with photo and video editing applications, as well as AI related content creation. Additionally, we do not offer the 5060 GPUs due to their 8GB of VRAM. This is insufficient for an enjoyable visual gaming experience, especially given the relatively inexpensive 1440p resolution monitors available now. If you would like a gaming computer with an AMD GPU, or a budget gaming PC with a 5060, we can build one for you on demand.

Why don’t you offer shipping for desktop computers?
Shipping desktop PCs can be risky as heavy and sensitive components don’t always travel well. We’ve found that the time, cost, and potential damage involved simply isn’t worth it for us or our customers. Instead, we encourage supporting your local computer shop for custom builds and desktop purchases.

Can I sell my computer to you?
Yes! We’re happy to consider buying your computer based on its condition and current market value. For example, if a system typically sells for $200 on eBay, we might offer around $150, allowing room for necessary refurbishment and resale. If you’d prefer to earn more, you’re always welcome to sell it directly through local marketplaces or eBay.

Do you accept device donations?
Absolutely. Even older computers that seem outdated can often be refurbished and put to good use. We’re passionate about giving technology a second life and someone without a computer will be grateful for the opportunity to use one.

Where is your physical location?
We operate from our private residence, which is why you’ll see our postal address listed instead of a storefront. For your convenience, we offer local pickup, drop-off, and in-home repair services. Many of our customers prefer this flexible approach, especially when travel is difficult or time is limited.